FAQ

We know you have questions about our agency. That’s why we’ve rounded up the most popular ones and answered them in detail.

Frequently Asked Questions

Artwork is a very important part of getting your shirt done just the way you want it. Great artwork = a great shirt. There are many types of files we can work with, but the files that will provide the best quality for printing are vector files.

Vector Files: Adobe Illustrator (.ai, .eps), Adobe Acrobat (.pdf)
Also acceptable are high-resolution bitmap images. With these types of files, we recommend at least 300dpi.

Bitmap Files: Adobe Photoshop (.psd), JPEG Images (.jpeg), TIFF Images (.tif)
If you’re file doesn’t meet these requirements we can help. For an small charge, our designer can work with your image to prepare it for printing.

When ordering screen printed apparel, it’s important to keep in mind that the cost of printing goes down as the quantity of shirts goes up. That means that big orders are a lot more cost effective for you. Our minimum order for screen printed apparel is 24 pieces (of each design).

All set up fees are included in your pricing. There are no fees in addition to the quote.

Our turnaround time for screen printed orders is 10-12 business days + shipping time. This is an estimate, and starts when the order is finalized – all designs must be approved and apparel and sizing chosen. If you have a specific deadline, please advise us as soon as possible. If it is needed with a short turnaround time, rush order fees may apply.

Absolutely! As long as you are printing the same design on all of the apparel, you can mix and match the style of shirt. For example, if you are printing a 1 colour design on 24 pieces of apparel you can print on 8 tshirts8 tanks and 8 hoodies

  • Prices per shirt go down as quantities go up, so increase your order to save money.
  • The apparel you choose to print your image on will have an affect on your overall price. Apparel available ranges from economical to premium, so be sure to choose something within your budget.
  • Try to keep the number of print locations low. Instead of printing something on the front AND back of the shirt, just choose one location.
  • The number of colours being printed on your shirt greatly affects the price. If you’re printing a 6 colour image, but can get the same results with just 3 or 4, that will help decrease your final price.

Contact Us

We are always available to help you out. Whether it’s a support issue, a question about a product of ours, or any other query, we are here to respond to your request.